At Touchstone Properties a large share of the properties we manage are apartment buildings. We are currently managing buildings with as few as five apartments to as many as 50. Most of the properties we manage are owned by a single family. These owners typically own a single property and will be using that asset to supplement their retirement income.
We manage both the building and the tenants. It is very time consuming and management intensive. There is much to know and many things that need to be done in a timely manner. Touchstone Properties has fully documented the management process. We have flow charts and checklists for every process involved so nothing gets missed.
Our typical client is someone who doesn’t have the time or expertise to manage their property themselves. Many of our clients have left other larger companies because they weren’t getting the service they expected or wanted. Others have been managing themselves and are tired of the commitment. They want to travel or simply sleep the whole night through without the fear of a call from a tenant.
Touchstone Properties is a boutique management company that provides the highest level of service. We always answer our phones during business hours and have a 24/7 voicemail system with a team member on call for emergencies. We use advanced computerized management and accounting software allowing us to provide accurate and timely reports to our clients.